After you license a GS1 Company Prefix, a GS1 US GTIN or single Global Location Number (GLN), you will receive an email from GS1 US. You can then register and set up a password so you can access GS1 tools, including GS1 US Data Hub.
Here are FAQs about setting up a username, logging in, updating account information, and assigning roles to other users.
Yes, after you license a GS1 Company Prefix or identifier in the GS1 US store, the email address used at that time is associated with your account. This is the username you will use to log into GS1 US Data Hub. You will automatically receive an email from newaccountsetup@gs1us.org so you can verify your username (email) and set up a password.
If you don't receive an email, please check your spam folder. If you still don't see the email, please complete this form or contact the GS1 US Contact Center at 937-435-3870.
Your username is your email address.
From the GS1 US login screen, click the “Forgot Password?” link and follow the instructions.
Your password must be at least eight characters and contain at least one uppercase letter, one lowercase letter, and either one number or one special character (such as #, %, $, or &).
You should contact your GS1 US General User Administrator (GUA) within your organization, and have them unlock your account.
If you don’t know the GUA for your organization, please complete this form or contact the GS1 US Contact Center at 937-435-3870.
No, your password is encrypted and can only be changed by you. You will need to reset your password using the "Forgot Password?" link that's displayed on the login page.
If you need to change your company name or email, complete this form or call the GS1 US Contact Center at 937-435-3870.
If you need to change your first name, last name, address or phone number, visit mygs1us.org and click View My Profile. Make the changes and click the Save Updates button.
To add or remove any employee or a third party as a user, the General User Administrator (GUA) must visit the GS1 US User Portal to make changes.
If you don’t know the GUA for your organization, complete this form or call the GS1 US Contact Center at 937-435-3870.
To learn more about managing users and adding roles, visit the Add Users and Assign Roles article.
